ShopRite of Southbury

After my nearby ShopRite closed (Autumn 2022), I have shopped at 3 different locations, depending on my itinerary. I like the Shop Rite in Southbury the best of all 3! It's clean, has a good hot buffet bar & hot grinders, good selection of cheeses, bakery products, and pre-packaged food. Sale items are in stock, even late in the week. And the cashiers have been friendly each and every time. I don't buy fish, meat or poultry, so I haven't had any of the unfortunate experiences some other reviewers have. For the items I purchase, I prefer this Shop Rite location for its cleanliness and selection.

My mother has had her groceries delivered from here for several years to her home. She has since moved to a skilled nursing facility a month ago. I recently called to add a decorative small tree/plant for a surprise Christmas cheer to add to her room to be delivered and was assisted by the online shopping staff. They were exceptionally helpful in choosing a cute tree and then surpassed any expectations by placing lights (even installed batteries) and decorations on it! My Mom and the staff at the nursing home love it! Thank you so much for the great customer service! Merry Christmas to all! 🎄

As of late, I have been having to throw away foods bought at the southbury location. Either the milk, cheese or cream is bad or in this case a pie. I purchased a cherry pie and when I cut into it, the color of the cherries was brown. At first I thought it was just one cherry but as I peeled the top crust back I was shocked to see not only brown cherries but moldy and dotted with white specs. Not sure what that was. I tried calling the store but no one picks up and all you hear is annoying music, which is another shocker you would think they would play some nice relaxing music but it was absolutely torture listening to it. NO kidding!. I am pretty disappointed since I always thought very highly of this store.

This Shoprite has always been my go to store but lately have been disappointed. The latest was on Dec.30th. I was buying chopped clams for the weekend. I saw that all the containers had a "best buy" date of Dec.31st. I asked the heavy set fishman for fresher containers. His answer was "no, they just came in like that" If that were true I would have sent them back to the fish company if I were running the fish department. He then said that there was nothing wrong with the clams. Maybe not but why would I buy ANY kind of fish (especially) with a best by date the next day? I almost feel that they put the old stock out because it was the holiday and wanted to move it out. I left the clams right there and went up the street to Stop and Shop. Their clams had an expiration date of April 2024 and as a bonus they were $3.00 cheaper! After the above incident a week later I visited the fish counter again to purchase a pound of all ready cooked shrimp from the case. The same bald heavy set clerk proceeded to pick the shrimp up with a bare hand. When I immediately said "where are your gloves?" His answer was "my hands are clean" !!! I assure you that I have absolutely nothing personal with this clerk but he should not be working serving customers anywhere with an answer like that. So, since the shrimp were all ready cooked I would be eating shrimp right from his hands (in a public place). This was disgusting. I did not purchase the shrimp and I refuse to ever buy fish from this Shoprite again.